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Billed for last 2 months despite being cancelled

Rizkhalid
Level 2
Hi there,
I have cancelled my service of nbn in Nov 22. I have been billed on 29th Nov and 29th Dec despite the above fact. Can someone from TPG help me out here and reverse the charges incurred.
Thanks
1 REPLY 1
Anonymous
Not applicable

Hi @Rizkhalid,

 

Let us help check the reason why there is a bill on November and December despite of cancelled account. Could you PM us your details to better understand the situation.

 

How to send a PM? 

 

Regards,

 

Hi there,
I have cancelled my service of nbn in Nov 22. I have been billed on 29th Nov and 29th Dec despite the above fact. Can someone from TPG help me out here and reverse the charges incurred.
Thanks