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Billed for last 5 months when cancelled the service

miaryan93
Level 2
<p>I cancelled my service on 27 May 2023 and I am still being charged the monthly payment. This is incorrect as I do not give authority to be charged when I am not receiviong a service.</p>
1 REPLY 1
Ahra_G
Moderator

Hi @miaryan93

 

May we know if you phoned in or sent an email? We'd be glad to check your account. Send in your TPG username or Customer ID via private message

 

-Ahra_G