Billing

avar2090
Level 2
My tpg adsl2 plan started at 26/06/2019 tpg has charged me $59.99 plus installation fee on 13 /06/2019 but today on 20/07/ 2019 they have charged me another $59.99 it’s not even a month.. still one week to go for a 1 month to br complete. So confused 🤷‍♂️
1 REPLY 1
Mel_G
Moderator

Hi avar2090,

 

We take payment 7 days before your account is due as we are a prepaid service and we want to avoid any service interruptions.  

If you have further concern regarding your account or our service kindly let us know for assistance.