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How can i cancel and close my NBN service?

Level 1c

Hello, because I will leavehere, can you help disconnect and close my NBN service online on August 1st.

I hope you can help me solve it, thank you. 


Hi @zkw15938756662 


We'd like to arrange a call from our accounts team to discuss the process further.


Please shoot me a private message with your preferred time and best number to be contacted.


How to send a PM? Click here.




Level 1c

Hi, I prefer you can use mail to contact with me and arrange to cancel the nbn service. I have sent my mail through private message, hope you can help me. Thanks!


Hi @zkw15938756662,


Thank you for sending your contact details.


We received your PM and coordinated your concern to our Accounts team. Your contact email has been relayed to the team as well as your preferred means of communication.


I've also replied to your PM with further details.