TPG Community

Get online support

CANCEL MY ACCOUNT TODAY 6/4/2020 !!!!!!!!!!

Highlighted
Level 1b

As my NBN has been dropping out repeatedly over the last 4 weeks & since you have no online support whatsoever, or any way to contact you.

 

I DEMAND you immediately cancel my TPG NBN account. I also DEMAND a credit for March.

 

My account number is: 3507544

 

ACCC law requires the provision of the ability to cancel/unsubscribe from services at any time when outside contract.

 

I have also sent an email to cancel@tpg.com

 

I have also refered my complaint to ther telecommunications ombudsman. 

 

There is a very good reason you only have 1.5 stars on product review. Your customer support is pathetic!!