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PLEASE CANCEL MY NBN NO CONTRACT INTERNET PLAN

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Level 1c

I am a student and NEED TO CANCEL my NBN Plan ASAP as it is an unecessary charge since I am no longer needing internet at that premise as I have moved out due to COVID. There should be an option on your account settings to simply cancel the plan but there isn't! I have tried contacting the sales team but it is almost impossible to get in touch with them right now. I think its very unfair for them to now allow me to cancel my plan and keep charging me every month when I have been trying to cancel this plan for a week now!

My user ID is 6437174

PLEASE CANCEL IT!

1 REPLY 1
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Level 1
Hello Team, 
 
I would like to cancel my services with TPG from 1st April 2020 onwards. Please advise how can I get this done at the earliest. 
 
Please ensure I am not being charged from 1st April 2020 onwards. Thanks. 
 
TPG Acc# 5436622