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Can I put my account and plan on hold while I’m overseas?

Mito
Level 2
Hi, I should have done before going to overseas but I hope not too late. I will be abroad for 1 year and looking for a solution. Can anyone help me to find the way that I can put my account on hold?
1 REPLY 1
Aubrey
Moderator

Hi @Mito, we do not have the option to suspend/park the account. The alternative solution that we can offer is to downgrade your plan to the lowest available plan to keep your account active.

 

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