Get online support
BTW - Outgoing mail stopped on both my IPhone & Ipad on the same day 😔
log in to My account click here
then look for change your password under account management
please make sure you log in the username that your are having issue with
wait for few minutes to an hour after changing the PW and then update your email app for the new password and try.
Thanks for assisting 🙂 I've changed my password but still receive the same message😔
I will PM you shortly
@Maxinef1 wrote:Thanks for assisting 🙂 I've changed my password but still receive the same message😔
I will PM you shortly
we just have to wait for few minutes to an hour
let's give it a good 30 minutes or so then try again
If you still get the same error rejected by the server after 30minutes send me a PM.
Thank you😀 Changing my password has fixed my problem!
Wonder what happen to @jacinda9 ?
Hi @Maxinef1! For you to change your TPG Password you just need to go to tpg.com.au and then log in your account to "My Account" and under Account Management look for Change your Password to change it.
Thanks - Please see thread - my problem was fixed a couple of days ago :-)
Sometimes smtp stmp is an easy thing to miss. Triple check that you don't have a typo.