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Can't log into my account

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temuulen
Level 2

Can't log into account because the one time code is sent to my old phone number

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @temuulen 

 

In order to update your account details, please raise your case to our Privacy Team through the secure form here: https://tpg.com.au/identity

 

A case manager will be in touch with you within 24 to 48 hours for the process.

 

BasilDV

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1 REPLY 1
BasilDV
Moderator

Hi @temuulen 

 

In order to update your account details, please raise your case to our Privacy Team through the secure form here: https://tpg.com.au/identity

 

A case manager will be in touch with you within 24 to 48 hours for the process.

 

BasilDV