Can’t update payment details, can’t access account & now account is cancelled.

[Littlecoo]

Hi,

I have been trying for weeks to update my payment details and access a specific account for my moble phone (I have multiple sims for tablets and such that I can access) so far to no avail for my phone account. I can't access my phone account... and now my phone account has been cancelled and I can't access my account to do anything about it and I can't call TPG to fix. How can I reinstate my mobile account?

[Ahra_G]

Hi @Littlecoo, 

Let's have a look if we can reactivate your mobile service. Any chance you can PM us with the TPG mobile number so we can look up your account? 

Thanks! 

Ahra_G

[Littlecoo]

Sure...done it.