TPG Community

Get online support

Can't update payment details

Tiknai
Level 2

I can't udate my payment details because it says an existing payment transaction is in progress.

3 REPLIES 3
Anonymous
Not applicable

Hi @Tiknai ,

 

Let us help fix this and coordinate this with our accounts team. Could you flick me a message with your details?

 

How to send a PM? 

 

Regards,

 

 

avt123jt
Level 2

Also experiencing this issue as it appears many customers are.

 

Unable to send a PM but have read making a post on the forum will reveal this option.

Anonymous
Not applicable

Hey, @avt123jt 

 

I got you. Let me help see what causing issues with your payment details. Could re-try sending another PM?

 

Regards,

 

Also experiencing this issue as it appears many customers are.

 

Unable to send a PM but have read making a post on the forum will reveal this option.