TPG Community

Get online support

Payment extension

Bir07
Level 2
Can I please extended my bill until next week. I don’t have internet connection can anyone help please
9 REPLIES 9
BasilDV
Moderator

Hi @Bir07 

 

We'd like to check on what we can arrange for you.

 

Please send us a private message with your account details.

 

BasilDV

Bir07
Level 2
Can you please arrange a call after 4 pm
Daisy_Dhen
Moderator

Hi @Bir07

 

A call back is booked this afternoon after 4pm to discuss your account. 

 

Regards, 
Daisy_Dhen

Bir07
Level 2
Thanks I will be waiting for it
Bir07
Level 2
Sorry to bother you again but I am still waiting for the call
Bir07
Level 2
Sorry but I am still waiting for the call
Daisy_Dhen
Moderator

Sorry to keep you waiting. Please expect a call shortly. 

 

Thanks, 

Daisy_Dhen

Bir07
Level 2
Hi I got a call 10 min ago. They asked me to restart the modem to restore the connection but it is still not working. Can you please look into it
Daisy_Dhen
Moderator

We can detect that your modem is online now. Can you check again if you can browse the web now?