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Can you help with my account and moving overseas

lionjimbo
Level 2

Hello. I am moving overseas next year and don't need my NBN anymore after. I am not on a contract and it renews every month on the 30th. The last date for me wanting NBN is the 30th of March. What exact date do I have to give notice about cancelling it and it will not cost me any more money? If  NBN cancelled on the 30th of March will that be the last bill. I have read other peoples on here and am confused on how it works and would like to now for my situation.

1 REPLY 1
BasilDV
Moderator

Hi @lionjimbo 

 

We require at least 30 days notice for the request.

 

You can call our support on 13 14 23 or contact us again by February 2024 and we'll see on what we can arrange for you.

 

BasilDV