Cancel ADSL2+ Account

[bobbyj]

Hi TPG, I would like to cancel my ADSL2+ Account immediately. I can't find an email to send the cancellation notice to from your website. Please provide me with an email address. Thank you. 

[Will]

Hi @bobbyj 

Welcome to the Community!

We regret to hear that you have decided to discontinue your service with TPG. To proceed with your request, you'll need to talk with our Escalations Team over the phone. Can you send me a PM providing your best contact number and preferred time for a call?

How to PM? Click this link.

Regards,

[bobbyj]

Hi Will, thank you for your reply. I read from your website that a written request can be sent. Could I please have the email address for me to send the cancellation request to. Thank you. 

[Will]

Hi @bobbyj 

The steps to finalize your request will be discussed over the phone with our Escalations Team since account verification is needed.