Cancel ADSL2 service

[Kellbean]

Hi, I'd like to cancel my Adsl2 plus Home Phone bundle service please. Can I do this online?

[KarlB]

Hi @Kellbean,

Before cancelling, do you mind me asking are you currently having issues with your connection and is there anything i can assist you with?

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so can help with your query.

Kind regards,
Karl

[Kellbean]

Hi Karl,

No problems. I just don't need it anymore as I now have fibre.

I'll send you a PM.

thanks,

Kellie

[KarlB]

Replied via PM