Cancel Mobile plan

Level 2

Hi there, 

I've recently relocated overseas to the US and attempting to call your centeres to cancel my mobile plan — I'm doing this over Skype calls due to it being cheaper and less costly however each time I'm on hold for about 10 minutes and then the call drops out.

My email is — If you could please let me know how I can cancel my mobile plan, that would be great, otherwise if you could please give me a call on my US number on: +15416569916, that would be wonderful. 

Thanks so much, 

Tom Fethers 


Hi @tomfethers , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and have someone contact you via emai for further assistance.


To send a PM, please refer to this link: How do I private message (PM) in the community