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Cancel My Internet subscription

helentolios1
Level 2

I have tried contacting your office several times now to cancel my NBN internet and 2 months later you are still debiting my account! 

I would like to have this past month credited back into my account and my account CANCELLED IMMEDIATELY! 

This is completely unacceptable and i will pursue legal action if this is not actioned straight away.

1 REPLY 1
BasilDV
Moderator

Hi @helentolios1 

 

We'd like to check the status of the account and see how we can help.

 

Please send us a private message with your account details.

 

BasilDV