TPG Community

Get online support

Cancel NBN Plan (Out of Contract)

jackmorris1804
Level 4

Hi,

 

I am currently out of contract (next month of payment is 08/04/2020). Can I cancel my NBN plan and receive a refund for the 1/2 month I have used of the current payment as I have dealt with far too many issues with the TPG service?

 

Jack

3 REPLIES 3
jackmorris1804
Level 4

How many times do I have to send a message to get a call back?

jackmorris1804
Level 4

Still no call back?

Angeli
Moderator

Hi jackmorris1804, 

 

Thanks for raising this matter to us. We've asked our Account Specialists to be in contact with you at the soonest time today. Our sincerest apologies for the inconvenience. 

 

Best regards, 

Angeli