Cancel NBN Plan cost

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Level 1c

Hi

 

NBN plan has been active since 29 July, however, today, TPG tech confirmed that I have no phone socket

 

to access NBN in my house and I have to install new phone socket in order to access NBN network.

 

I consider installing new phone socket is just not worth it since this is only for NBN ( we dont use landline phone )

 

I like to know how much does it cost to cancel my NBN plan at this stage.

 

18months contract NBN plan started from 29 July.

 

I can send a modem back to TPG, of course ( never used it since I have had no internet access in current adress )

 

Cheers

3 REPLIES 3
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Level 1c

PM sent

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Level 1c

Can I just get an answer for this topic?