Cancel NBN Plan

[3evelynst]

Hi,
I’d like to cancel my NBN no lock in contract with TPG as I have moved overseas. I tried to call the provided customer service number, however, it won’t let me since I am not calling within Australia. I also tried to sign up using my provided username but I can’t seem to see my subscription under my account, I will have to confirm my account via PM.

[Ahra_G]

Hi @3evelynst, 

Welcome to the Community! 

We regret to learn that you wish to cancel your service. 

Please send us with your TPG Customer ID or username via private message so we can have a member of our Accounts Specialists to get in touch with you via email correspondence. 

Regards,

Ahra_G

[3evelynst]

Hi thanks for the reply I have contacted the team via email and my plan have been cancelled.