I need to cancel my NBN and phone services with immediate effect. Your phones are not answered while the emails are bouncing back. I'm happy to send you Account details over DM to get my services cancelled without being billed further.
Before cancelling, do you mind if i ask what seems to be your problem and is there anything i can assist you with?
You can post here or PM(Private Message) me for a private discussion about your service.
There is also a new ''TPG Mobile APP'' to help you with various trouble-shooting and account issues, via a mobile phone app.
Thank you for your quick response. No questions with the service, but I'm moving to a location where TPG does not provide services yet - as confirmed by TPG.
Hence the cancellation.