TPG Community

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Cancel mobile broadband

Level 1

I want to cancel my mobile broadband account.  What's the email address I need to send the request to.


Hi @pm_mg,


Welcome to the community!


I am sorry to know that you are considering to cancel your mobile service with us.

I tried to use your community details but no match. I'd love to help and have one of our Mobile Specialists call you to discuss all the details with your concern.

Kindly PM me your account details (Username/Customer ID or the Mobile number on the account).



Hi @pm_mg,


Thanks for sending your account details.


Please check your inbox as we have responded to your private message.