Cancel my TPG Internet

leftnetau
Level 2

Hi

I want to cancel my TPG Home Internet FTTB account as were moving home.
I've tried emailing "cancel@tpg.com.au" with no response and submitted a form to  "https://cyberstore.tpg.com.au/your_account/cancel.php" also with no repsonse.

We're very close to our move out date and the amount of support to cancel accounts is very unhelpful.

1 REPLY 1
adib_rahmang
Community Manager

Hey @leftnetau,

 

We'll check it out. Are you able to send me a private message?