TPG Community

adib_rahmang · ‎24-06-2024

Thanks for that. We've sent all of the details to our techs. We'll touch base with you as soon as we have more info.

adib_rahmang · ‎22-06-2024

Hey @wirelessly99, Why don't you disable band steering? That way, you'll have a separate 5GHz network.

adib_rahmang · ‎22-06-2024

Hey @PENGUINV, The first code that you tried is the correct one. Have you tried setting it to a different time?

adib_rahmang · ‎22-06-2024

Hi @Berryparkfarm, Our Sales Team will be able to lend you a hand with this. Are you already connected with us?

adib_rahmang · ‎22-06-2024

Hi @cristina, We'll have this sorted for you ASAP. Are you able to send me a private message?

adib_rahmang · ‎22-06-2024

Hey @kathmav1965, We can get that organised over here. Are you able to send me a private message?

adib_rahmang · ‎21-06-2024

We'll check it out, @armitage. Are you able to send us a private message?

adib_rahmang · ‎21-06-2024

Hey @mamajulia416, You won't be able to access your account from overseas. Our Privacy Team will be able to sort this out for you. Fill out the form from the link below and send us the reference number via private message. Confirm Identity Request | TPG

adib_rahmang · ‎21-06-2024

Hi @kformosagee, Your service won't be activated until you plug in your modem and connect to our network. The 30-day billing cycle will begin once your connection is active. Just a heads up, you'll have 30 days to connect from the day your modem was delivered.

adib_rahmang · ‎21-06-2024

We'll check out what's going on with the delivery, @2395. Drop us a private message.

adib_rahmang · ‎21-06-2024

Hi @catalanoclay01, Our Privacy Team will be able to sort this one out for you. Fill out the form below and send us a private message with the reference number once done. Confirm Identity Request | TPG

adib_rahmang · ‎21-06-2024

Hey @zai, If you're still offline, send us a private message and we'll check out what's going on.

adib_rahmang · ‎21-06-2024

Hey @srobinson1984, Drop a private message and we'll check out the status of your upgrade.

adib_rahmang · ‎21-06-2024

Hi Chuyuan, We'll check out what's happened and make sure everything's sorted for you. Drop us a private message so we can access your account.

adib_rahmang · ‎21-06-2024

Hi @fneill1503, We'll have everything fixed up for you ASAP. Drop me a private message when you get a moment.

adib_rahmang · ‎21-06-2024

Hi @shansruin73, Are you still needing a hand with your eSIM? Our Privacy Team will be able to lend you a hand with this one. You'll just need to fill out the form below and send us the reference number so we can fast-track your request. Confirm Identity Request | TPG

adib_rahmang · ‎21-06-2024

Hi @hynothicc, We'll get your outgoing calls working again. Are you able to send us a private message?

adib_rahmang · ‎21-06-2024

Hey @melandtim77, We'll get this sorted for you. Send me a PM when you get a moment.

adib_rahmang · ‎21-06-2024

Hey @shredd, We'll get our techs to look into this. Are you able to send me a private message?

adib_rahmang · ‎21-06-2024

Hi @agangwani568, We'll get this sorted for you ASAP. Are you able to send us a private message?

adib_rahmang · ‎21-06-2024

Hi @laurarestrepo93, You'll need to get in touch with our Privacy Team for this one. All you'll need to do is fill out the form below. Confirm Identity Request | TPG (salesforce-sites.com)

adib_rahmang · ‎19-06-2024

Hi @karaschott, Send us a private message and we'll get this sorted for you.

adib_rahmang · ‎19-06-2024

Hi @gilangsuhono, You'll need roaming turned on to be able to receive text messages. Send us a private message and we'll help out with the payment.

adib_rahmang · ‎19-06-2024

Hi @CJA_07, You won't be able to access your account from overseas but our Privacy Team will be able to lend you a hand with this one. Just fill out the form below and send me the reference number once you're done. Confirm Identity Request | TPG (salesforce-sites.com)

adib_rahmang · ‎18-06-2024

Hi @FT, We're keen to clear this up for you. Are you able to send a private message here?

adib_rahmang · ‎18-06-2024

Thanks for that. We're detecting some performance issues on our end. We've gone ahead and booked a call-back from our techs. They'll ring you in 45 minutes.

adib_rahmang · ‎17-06-2024

That makes sense! We're glad to hear that things are back to normal.

adib_rahmang · ‎17-06-2024

Hey @heyfutes, We'll get our techs on the case for you. Are you able to send me a private message?

adib_rahmang · ‎17-06-2024

I've replied to your PM, @janeoloughlin.

adib_rahmang · ‎17-06-2024

Hey @wlado, Did you want to update to the latest firmware for your modem? Send us a private message and we'll get it sorted for you.

TPG Community

About adib_rahmang

Re: NBN FTTP slowdown and high latency in the evening

Re: Nokia FastMile 5G Gateway 3.2 WiFi issues

Re: What correct mobile MMI code extends ringtime to 30 seconds as *6112130# is not O.K.

Re: Installation of nbn fixed wireless in new building

Re: porting from different provider to tpg sim-no service found

Re: Payment extension

Re: Moved to Novus

Re: Unable to access my account

Re: Delaying activation

Re: Why is my device still not despatched

Re: URGENT - International roaming access

Re: Internet light not turning on

Re: FTTP Upgrage

Re: Urgent Complaint Regarding 5G Home Broadband Cancellation and mobile services

Re: Something wrong with account billing

Re: Cannot login to my account to reactivate eSIM

Re: ADSL phone line status UNFINANCIAL

Re: 1 month on us + $5 off for bundling with mobile?

Re: NBN FTTP slowdown and high latency in the evening

Re: Refund

Re: Verification number change

Re: Account expired.

Re: Cannot log in to mobile account from overseas due to OTP was not sent?

Re: Forbidden 403 error while overseas

Re: Refund and make sure cancellation

Re: Speed Issue.

Re: Ubiquiti EdgeRouter 4 Settings for TPG HFC

Re: Ubiquiti EdgeRouter 4 Settings for TPG HFC

Re: ESIM won't activate on iPhone

Re: Sagemcom 5866t: SGJy10021E