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Cancel my TPG account

edneyferreira
Level 2

Hello 

I want to cancel my TPG account ASAP.

I have moved homes 6 weekas ago and required TPG support to move house and had no answer after three times requiring support by chat emails and phone.

Due to poor customer service I now have decided to not keep TPG as my provider anymore.I need this cancellation ASAP.

How do I proceed to cancel my account?
Thanks


Edney

 

1 REPLY 1
peter_k
Moderator

Hi

 

Sorry to hear that you are having difficulty.

If you have not yet arranged your move with TPG you can actually request this online via the link here.

If you are still having difficulty get back to me here and I can help you.

 

Regards

Peter