TPG Community

Get online support

Cancel my account

Level 1a
Level 1a

Hi there, please cancel my mobile service effective immediatly. 

I called last month, been told my service is month to month, no contract, asked for cancelletion of my service and assumed I cancelled my account. However I was still charged monthly fee though I didn't use service for 2nd months. Please cancel my account, Thank you!

Ruslan Salbiev, acc 5822147.


Hi @Rus 

Before cancelling, do you mind if i ask what seems to be your problem and is there anything i can assist you with?

You can post here or PM for a private discussion about your service.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.

Kind regards,

Level 1b

i would like to cancel my account how can do?


I have sent you a PM.