Cancel my service

neiladams2234
Level 2

Cancel my service on March 20, 2019.

4 REPLIES 4
Will
Moderator

Hi @neiladams2234

 

Welcome to the Community!

 

We're sorry to hear that you have considered leaving TPG. I have requested for our Accounts Team to get in touch with you regarding your request. Please expect a call before 4:30PM NSW today.

 

Regards,

neiladams2234
Level 2

Despite two emails to tpg and the post on this board, there has been no confirmation of my cancellation request.

 

CONFIRM MY CANCELLATION REQUEST FOR THE DATE INDICATED

BasilDV
Moderator

Hi @neiladams2234,

 

Our sincerest apologies for the delay. I'll chase this with our Accounts team and updates will be given via SMS or E-mail.

 

Kind regards,

BasilDV

BasilDV
Moderator

Hi @neiladams2234,

 

Our Accounts team acknowledged my request and they've sent you a confirmation E-mail for the cancellation request.

 

Further updates will be given via E-mail.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV