TPG Community

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Cancel my service

Level 1
Hi I'd like to cancel my service as I'm moving to another internet provider. How do I go about doing so?

Hi @thebeardedman93


Welcome to TPG Community! 


We regret to know that you no longer wish to proceed with the installation of your service. I'll organise a call back to be made tomorrow, 15 January between 10AM - 11AM NSW from our Accounts Team in order to assist you further with your request. 


Should you have another preferred call back time, please feel free to let us know. 



Thank you.