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Hi. I wanted to cancel my NBN service (Customer ID *******). I have completed the request on my account last week but still did not get any confirmation or assistance about the matter.
Would you be able to help?
Hi @beicynthia,
Welcome to TPG Community!
I have edited your post and hid the customer ID number. I can see that you have spoken with our Accounts Specialist earlier and agreed to keep your service with us. If you need anything else, feel free to post your concerns/queries here.
Cheers!
Angeli