Cancellation contact

Highlighted
Level 1a

I need to cancel my nbn service from next week and cannot access any contact platforms for tpg. Have tried phone, online chat and email. No answer only dropouts. Can you please tell me how I can contact someone to organise this. 

1 REPLY 1
Highlighted
Moderator

Hi chrissironen,

 

You can start procesing the cancellation by online.

https://cyberstore.tpg.com.au/your_account/cancel.php

 

However be aware the conditions of the service.

https://community.tpg.com.au/t5/Broadband-Internet/cancellation-fee/td-p/35067

if you are still encountering technical difficulties, we are definitely happy to help.