Moving home

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Level 1b

Hi, I need to avail NBN50 service to my new address from 24/04/2020 and at current address am using FTTB. Having no luck with the TPG chat or emails. Can u please help as need the service for work?

3 REPLIES 3
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Moderator

Hi there velumayil06

 

Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

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Moderator

Hi there velumayil06 ,

 

As per PM,

 

If you are moving house for your NBN service i recommend give us a call on the number below or better yet  you jump on the link i have provided below and see how you go there.

 

To request to move your TPG service, call us on 1300 865 124 or check out our guide at https://link.tpg.com.au/movehome

 

All the best 

 

 

Kind regards

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Level 1b

Hi Ken,

 

I tried those options and no luck. So ended up in community chat. Please do the needful