Moving home

[velumayil06]

Hi, I need to avail NBN50 service to my new address from 24/04/2020 and at current address am using FTTB. Having no luck with the TPG chat or emails. Can u please help as need the service for work?

[Ken-C]

Hi there velumayil06

Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards

[Ken-C]

Hi there velumayil06 ,

As per PM,

If you are moving house for your NBN service i recommend give us a call on the number below or better yet  you jump on the link i have provided below and see how you go there.

To request to move your TPG service, call us on 1300 865 124 or check out our guide at https://link.tpg.com.au/movehome

All the best 

Kind regards

[velumayil06]

Hi Ken,

I tried those options and no luck. So ended up in community chat. Please do the needful