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Cancellation of Service

Level 2



I understand that there are limited queries over the phone however I have started 8 chats and counting with your consultants and all chats have had no outcomes. Many chats were closed without any response. I have waited over an hour for each of these 7 messages. This is now the 3rd day that I have been trying to cancel my service. There is a 30 day cancellation clause which I am trying to meet.


Please have an accounts specialist contact me in order to arrange for a cancellation.