Cancellation of my ADSL2+ service

[AddaraT]

Hello,

I would like to cancel my ADSL2+ service. I do not wish to be contacted over the phone and would prefer to be emailed.

Who do I need to PM to cancel my ADSL2+ service and what details do I need to provide?

Thank you.

[Anonymous]

Hi @AddaraT 

Welcome to the community!

We're sad to know that you're considering to cancel the service with us.

For us to endorse your concern to the relevant team, please PM us the following details:

• Customer ID or username of the account you wish to cancel or relocate
• Best Contact number
• Preferred time for a call

For your reference: How do I private message (PM) in the community