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Level 1a

Hi there! Our share house is moving our separate ways next month. We need to cancel our internet before the next billing period, on the first of Feb. How do I go about this? 


Hi @rowync,


Welcome to TPG Community!


We have located the account using your community details and we'll have an Escalation Officer contact you before 4PM QLD Time to address this concern.


Should you have a preferred contact number and time, please send it via PM.


To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community


Let us know if we can be of further assistance. Thank you.