Cancellation

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Level 1b

Hi

I want to cancel my TPG Internet service, effective immediately.

Thanks

Joseph

5 REPLIES 5
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Moderator

Hi

 

I will send you a PM.

 

Regards,

Peter

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Level 1b

Sorry,

 

for some reason I don't know, the email always fails to be sent. So I can only tell you my information here.

Customer ID: XXXXXXX
Username: XXXXXX
Account Holder's Name: Ranyu Lu
Requested Date of Service Cancellation: 01/9/2020
Reason for Cancellation: No longer required.

 

Joseph

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Moderator

We have raised your concern to our Accounts Team and you'll receive further updates through email or phone call regarding the status of your request. Kindly await further feedback within the day.

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Level 1b

Customer ID: 675XXXX
Username: lu12941XXXX

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Moderator

Hi @lu1294190353

 

Kindly await feedback from a member of our Cancellations team. 

 

Also, please refrain from posting your TPG account details for the security and the privacy of your account. 

 

 

Regards,

Ahra_G