for some reason I don't know, the email always fails to be sent. So I can only tell you my information here.
Customer ID: XXXXXXX
Account Holder's Name: Ranyu Lu
Requested Date of Service Cancellation: 01/9/2020
Reason for Cancellation: No longer required.
We have raised your concern to our Accounts Team and you'll receive further updates through email or phone call regarding the status of your request. Kindly await further feedback within the day.
Kindly await feedback from a member of our Cancellations team.
Also, please refrain from posting your TPG account details for the security and the privacy of your account.