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Cancelling my NBN

Timb
Level 2

Hi, I wish to cancel my service. I've ried online but getting error message sent to my email.

 

Can someone please call me or emial me to confrim this has been done. 

 

Username : mar********

Customer ID : 540****

 

**********@hotmail.com
To:
  • ***********@tpg.com.au
 
Mon 21/08/2023 6:34 PM
 
Cancellation Request Submitted.

Username : ********

Customer ID : *******

Service Address : ****** Nesca PDE, The Hill NSW 2300

Package Type : NBN FTTN 50 with Voice

Email : ***********@hotmail.com

Cancellation : 30-08-2023

Remaining Contract : 0

Agreed to inside/outside contract and notice period terms: Yes

Agreed to advice about port home phone number before cancellation: Yes

Agrees to email and webspace also being cancelled: Yes

Feedback :

Is there anything TPG could have done differently to prevent you from cancelling your service? :
better deal

 

1 REPLY 1
Ahra_G
Moderator

Hi @Timb,

 

We've modified your post as it has all your personal and account info. 

 

Please send us a private message for further assistance. 

 

Thanks! 

Ahra_G