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Cancelling sim only plan

Nicole8910
Level 2
Hello, my current month ends in 5 days. I want to cancel my sim plan. How do I do this? Also the money for next month has already been taken from my account. Am I able to get this back?
1 REPLY 1
BasilDV
Moderator

We regret to read that you've decided to terminate your service with us, @Nicole8910 

 

We'd like to raise this with our Accounts team and have a case manager call you to discuss the process.

 

Kindly send us a private message with your account details.

 

BasilDV