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Cant log into account, as unable to recieve code

Jamestsai
Level 2

I am unable to log in to my account to pay for my mobile plan, as the number that has not been paid is used to verify the account. so I am not able to receive any SMS or calls

1 REPLY 1
BasilDV
Moderator

Hi @Jamestsai 

 

Are you still not able to process the payment for the account?

 

Please send us a private message with your account details and will check on what we can arrange for you.

 

BasilDV