Cant log into my account

[ShaunAsmo]

Hi, I'm a new SIM only plan customer. I've waited a week since payment being taken for an esim. Now I've finally received log in instructions I get the error no mobile number associated with the account when trying to log in. This is my first Australian mobile number.

[Aubrey]

Hi @ShaunAsmo, your account needs to be updated with your mobile number. Send us a private message and we can help out from there. 

[ellen137]

I'm having the same issue, I have also messaged you.