I have reset my account password last night and can receive emails but I am unable to send via the iPhone or Outlook.
The error message I get is "The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User firstname.lastname@example.org is banned from using SMTP AUTH due to previous abuse"
I have checked my settings and updated the new password but need someone to remove the block on my account.
Welcome to the community!
We did an article that you may find helpful, this will guide you a basic troubleshooting with this email issue.
See link below.
Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/ and we'd be glad to assist you.