Cant update payment method

[Joshua1]

Hi, my old payment method no longer works and i am unable to update my payment method. Any ways i can solve this issue ?

[Anonymous]

Hi @Joshua1, 

Welcome to TPG Community! 

Kindly confirm as to what error do you encounter when trying to update the payment method via self service. Also, here's a guide on how you can do it via My Account. 

Update payment details in My Account
 

Regards, 

Angeli