Catch 22

noogs1301
Level 2
I need my TPG account number to reactivate my phone but pI can’t get my account number because I can’t access the TPG website which needs a verification number sent to my mobile which I will not be able to access until I reactivate my phone… For which I need my account number . Is there anywhere on this TPG app where my account number would be listed. I’ve had no luck finding it.
1 REPLY 1
Shane
Moderator

Hi @noogs1301 

 

Let us help and see what we can do about this. Could you shoot us a PM with basic information associated with the account to better understand the situation.

 

How to send a PM? 

 

Regards,

 

I need my TPG account number to reactivate my phone but pI can’t get my account number because I can’t access the TPG website which needs a verification number sent to my mobile which I will not be able to access until I reactivate my phone… For which I need my account number . Is there anywhere on this TPG app where my account number would be listed. I’ve had no luck finding it.