Has anyone else in this community had their TPG account compromised? My father has a TPG account for home internet and phone, as well as 2 mobile numbers. Over the last few months his TPG account has been compromised, including:
1. The landline phone has been diverted numerous times to other numbers, preventing him from receiving calls from institutions verifying change of detail or transaction requests
2. A fraudulent TPG email account was created and emails from institutions to verify change of detail or transaction requests were sent to the new email account, so he didn't receive them
I was wondering if others in this community had experienced similar issues and:
- How did you resolve them?
- What did TPG do to help?