Change nbn plan

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Level 3
I tried to change my plan through online but it says error, help me to change my plan,
5 REPLIES 5
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Moderator

Hi @mkhanal 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @mkhanal 

 

What plan are you on, and what plan do you want to go on to?

You could try the phone app also.

 

Thanks,

Level 3
Hi David, I want change in $59.99 unlimited data plan,
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Level 3
I want to change NBN 12 , 10.9 mbps, $59.99 per month, unlimited data, from $69.99.
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Moderator

Hi @mkhanal 

 

I have escalated this to our accounts officers.

Someone should call you back ASAP to help with your plan changes.

 

Thanks,