Change nbn plan

[mkhanal]

I tried to change my plan through online but it says error, help me to change my plan,

[David_M]

Hi @mkhanal 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @mkhanal 

What plan are you on, and what plan do you want to go on to?

You could try the phone app also.

Thanks,

[mkhanal]

Hi David, I want change in $59.99 unlimited data plan,

[mkhanal]

I want to change NBN 12 , 10.9 mbps, $59.99 per month, unlimited data, from $69.99.

[David_M]

Hi @mkhanal 

I have escalated this to our accounts officers.

Someone should call you back ASAP to help with your plan changes.

Thanks,