Change of plan not working

[artrockrebel]

Looking for some advice, trying to change my plan via the website and it won’t let me click next to confirm my router/modem is compatible with the service (which it is, we have BYO equipment). Halp?

[BasilDV]

Hi @artrockrebel 

We'd like to check on this further.

Kindly send us a private message with your account details.

BasilDV