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Change of plan

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Level 2

I have changed plans and I'm wondering how long it takes for the speed to increase.

I've gone from 50 Mbps to 100 Mbps. 

I have already received email saying plan change complete.

3 REPLIES
Moderator

Hi @smoo712a,

Service Speed should change within 24-48hrs.

 

Try to turn on and off the modem/router and check if the speed improved.

 

Let me know should you require further assistance.

 

Cheers!

Level 2
Thanks Shane.
The change has already happened so all good now.
😊
Moderator

Hi @smoo712a,

 

I am glad to know that.

 

In case you will have queries or technical concern do not hesitate to open a thread here in our Community.

 

Enjoy the service !