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Change of plan

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Level 2

I have changed plans and I'm wondering how long it takes for the speed to increase.

I've gone from 50 Mbps to 100 Mbps. 

I have already received email saying plan change complete.


Hi @smoo712a,

Service Speed should change within 24-48hrs.


Try to turn on and off the modem/router and check if the speed improved.


Let me know should you require further assistance.



Level 2
Thanks Shane.
The change has already happened so all good now.

Hi @smoo712a,


I am glad to know that.


In case you will have queries or technical concern do not hesitate to open a thread here in our Community.


Enjoy the service !