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Charge while overseas

MaryJane
Level 3
Hi team,
I'm travelling overseas and I turned on the international roaming. I understand the charge will be taken off from my prepaid balance. When I checked my balance earlier today, I find that I was charged for a call made to my own number??? And it's impossible for me to make that call at that time shown in the statement because I didn't have a signal with my SIM card then.
Can you please help and shed some light?
1 REPLY 1
Angeli
Moderator

Hi @MaryJane

 

We'll check on your mobile usage. Send us a private message with your TPG mobile number and we'll discuss it from there. 


How do I private message (PM) in the community
 

Regards, 

Angeli