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Charged full price instead of half price

Zhuhp123
Level 2
Hi,
I signed up for 5G home broadband during black Friday sale. I should be charged half price for 6months. But straight away, my first bill was $49.99, full priced.
I called before, but nobody helped. Please look into this problem asap.
2 REPLIES 2
Aubrey
Moderator

Hi Zhuhp123, could you send your customer ID via private message so we can have a closer look at this recent charge?

 

Thanks,

Aubrey 

Nomany2k2003
Level 2
Same for me
Too.

Is your case solved?